"Zoltan, I'd like to thank you for replacing our garage floor. You were one of seven contractors to quote and although your price was not the lowest, I felt confident that you had the skills and experience to complete the job. You and your crew [did the job] while leaving the work site neat and safe from start to finish. Your quotation included time schedules to which you adhered. I thank you for overseeing and working along side your crew. We're completely satisfied with our new concrete floor ...