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Frequently Asked Questions

It makes sense to use Ruppert Contracting even for smaller projects. If you have a leaking tap, you will need a plumber, but if you are thinking of renovating your bathroom, you should talk to us, as we will take care of the plumbing, electrical, framing, drywalling, plastering, tiling and painting needs. We have the experience to manage your project, big or small.

Either way we maintain a personal connection with our clients in all types of projects.

We primarily service Durham and York Regions in Ontario, but have travelled nationwide for special projects in the past.

As every job is different, once we have sufficient information, we draft up the scope of work and provide competitive pricing. Once we agree on a price, we stick to it, unless there are changes in the scope of work.

Yes, we do offer a free estimate and initial consultation. Our goal is to understand your needs and in order to do so we have to meet and discuss. This is part of our approach in working to take on a new project.

We can get involved right from the start of the planning phase, including the design, permitting and then the execution. However, if you already have a design or are working with another designer, we can work with them as we speak their language.

Yes, we give a written guarantee on our work and we also stand behind what we do. The fact that we have the same phone number ever since we started operation (15 years) can give you a hint.

We can begin work as soon as we have sorted out all of the appropriate details and have permission from you.

We make sure that we mutually understand and agree to the scope of work and I receive a signed contract. Then sit back and let us do the work, including the preservation/protection of the rest of your home’s areas.

As clean as possible with the respective job. We understand that it is your home where we are working at and treat is accordingly. We seal off other areas not related to the job and use drop cloth to protect flooring. We also perform daily cleaning on the site as we like to work clean, too.

Our job is to focus on you, the customer. We dedicate our services to make sure you are satisfied and feel well treated. There are hundreds of horror stories out there about projects where the contractor disappeared, jobs were never finished, etc. We do not start a job until we know right at the beginning how we will finish it. This means we carefully plan and calculate, so there are no surprises and you can budget well ahead. We never leave a job that is not complete based on what we took on, including the cleanup and the removal of all debris we generated.